FESTIVAL ACCESSIBILITY
ARE ALL VENUES ACCESSIBLE?
We want our festival to be inclusive and welcoming for everyone! While we endeavour to make all venues accessible, this isn’t always possible. Please look for the accessibility symbol in our program when choosing which show you would like to see. You can also contact the team to discuss any concerns or any special requirements you may have. We’re here to help and make your NAFA experience the best one.
IS THERE ACCESSIBLE PARKING AT THE VENUES?
Yes there is! A Site Map of each venue will be uploaded before the Festival begins showing parking, toilets, food and venues. Alternatively you can find our maps located in our festival program.
WHAT DO I DO IF I NEED WHEELCHAIR ACCESS?
For all wheelchair and access requirements please contact our team on 0403 105 451.
WHAT DO I DO IF I HAVE A COMPANION CARD?
If you have a disability and a lifelong need for 'attendant care support' in order to participate in community activities and attend venues, the Companion Card can help you with the costs of getting out and about with the support of a companion.
When purchasing an Adult, Concession, Student or Child ticket, the option for a Companion Card will be shown. Please select this additional ticket for your companion.
Please ensure your bring you companion card to gain access to the show.
AUSLAN INTERPRETED PERFORMANCE
Auslan Stage Left have been engaged to provide AUSLAN interpreted performances at NAFA 2024. Auslan Stage Left enables and provides enjoyable and immersive access for the Deaf Community to theatre and the arts.
See all Auslan Interpreted Performances here.
RELAXED PERFORMANCES
NAFA has introduced Relaxed Performances for anyone who would benefit from a more relaxed environment. This can include, but is not limited to, people with autism, sensory sensitivities, Tourette’s syndrome, learning disabilities or dementia, as well as people living with anxiety or people who have experienced trauma.
Click here to view our Relaxed Performance.
MOBILITY IN TOWNSVILLE
BrioMetrix Mobility in Townsville Map provides an accessible effort rating system to support navigation planning for when you visit places within Townsville city. This information is relevant to the elderly, frail and walkers, as well as users of wheelchairs, strollers and mobility scooters, anyone with wheels on pathways or mobility consideration needs.
PERFORMANCE TOKENS
Within our 2024 program we have a number of performance tokens to help navigate through shows. The tokens below are intended to be a signal to audiences if a performance is Auslan Interpreted or a Relaxed Performance.
AUSLAN INTERPRETED PERFORMANCES
Keep an eye out for this token 
in the program to indicate which shows will provide this service.
RELAXED PERFORMANCES
Keep an eye out for this token 
in the program to indicate which shows will provide this service.
FESTIVAL VENUES
THE HUB, STRAND PARK
To view Strand Park accessibility information, please visit: https://www.townsville.qld.gov.au/facilities-and-recreation/parks-beaches-and-community-venues/the-strand-and-beaches
To reserve accessible seating, please contact 0403 105 451 or info@nafa-tsv.com.au.
JEZZINE BARRACKS (PARADE GROUND)
To view Jezzine Barracks accessibility information, including a map, please visit: https://www.townsville.qld.gov.au/facilities-and-recreation/parks-beaches-and-community-venues/jezzine-barracks
TOWNSVILLE CIVIC THEATRE
To view venue accessibility information, including a seating map, please visit: Venue Information - Townsville City Council
C2, TOWNSVILLE CIVIC THEATRE
To reserve accessible seating, please contact 0403 105 451 or info@nafa-tsv.com.au.
HOUSE OF ART
The accessible entrance to the venue is located at Stanley Street via wheelchair lift. Accessible seating is available in the front row, level with the stage.
Seating in this venue is not allocated, to reserve accessible seating please contact 0403 105 451 or info@nafa-tsv.com.au.
CENTRAL PARK
The venue at Central Park is fully accessible, to reserve accessible seating please contact The Paramour Cabaret box office on 1300 895 177.
To view Central Park accessibility information please visit: https://www.townsville.qld.gov.au/facilities-and-recreation/parks-beaches-and-community-venues/popular-parks-and-playgrounds/parks/central-park
PERC TUCKER REGIONAL ARTS GALLERY
For venue accessibility information, please contact galleries@townsville.qld.gov.au or 4727 9011.
CARLTON THEATRE, CARLYLE GARDENS
Carlye Gardens is a fully accessible venue.
For any accessibility requirements, please contact Townsville Concert Band at president@townsvilleconcertband.com.au or 0448 944 038.
DENISE GLASGOW PERFORMING ARTS CENTRE (PIMPAC)
To view venue accessibility information please visit: https://www.cictownsville.com.au/venues/australia/queensland/townsville/stage-venues/pimlico-high-school-performing-arts-centre-pimpac/
To reserve accessible seating, please use the relevant contact details below:
QUEENSLAND MUSEUM OF TROPICS
To view venue accessibility information, please visit: https://www.museum.qld.gov.au/tropics/plan-your-visit/accessibility
ST JAMES CATHEDRAL
For accessibility requirements, please contact St James Cathedral on 0418 547 056.
UMBRELLA STUDIO CONTEMPORARY ARTS
To view venue accessibility information, please visit: https://www.umbrella.org.au/about/contact/
If you have any questions regarding festival accessibility, please contact us on 0403 105 451 or info@nafa-tsv.com.au