FAQ's

Ticket release date will be announced soon - make sure to subscribe to our newsletter and follow us on social media to be the first to find out.

The Festival hub will once again be located at Strand Park, Townsville. Check out our program for a full festival map and other NAFA venues.

We are still preparing our printed program but don’t stress, it will be dropping soon!

Once released, the program will be made available throughout various locations in the city, including all local libraries and The Townsville City Council's Customer Service Centre located at 103 Walker Street, Townsville.

A digital version of the Program will also be available to view on our website once released.

Artist registrations are now closed for 2024, but keep an eye on our socials and subscribe to our newsletter for information on 2025 artist registrations. 

If you have any questions about registrations please contact the NAFA team on 0403 105 451 or info@nafa-tsv.com.au

NAFA is always looking for energetic and enthusiastic people to help us deliver our festival. This allows a number of employment opportunities to become available.

Each year we do a callout for festival staff – please fill out an expression of interest to be notified when this opens.

We always recommend arriving at least 30 minutes prior to your event. Want to grab snacks and drinks? Arrive even earlier!

Times advertised in show start time, venue doors and seating occurs prior to this. Please arrive early.

If you arrive late any reserved seating type cannot be guaranteed, you will receive the best available seating according to your ticket type.

Of course you can! However, please be aware that certain shows will not allow photos and videos to be taken.

If you are unsure, there will be signage indicating if you can. Otherwise please speak to one of our staff members for more information.

If you do take any photos onsite, we would love to see them. Make sure you tag us and use the hashtag #NAFATSV #townsvilleshines

As we are a licenced venue, you may be asked to provide ID when purchasing or consuming alcohol.

If you plan on attending an 18+ event, our team members on site will ask for one of the following forms of identification before entering the venue:

• Australian Driver License (with photo)

• Current Passport

• Government Issued Proof of Age Queensland Card

• International Driver License (with photo)

Additionally, if you have purchased a concession, student, or companion ticket, you will also need to present this form of ID at the door.   

In the interests of safety and security, and for the comfort of those in and around the venue, we do recommend that baggage carried into the festival is limited.

During the festival hours, Police and Security will be monitoring the area to ensure the safety of patrons. Please be advised that bags may be checked before entering any of our venues or sites.

Alcohol
The Festival Hub is a licenced venue and alcohol may be purchased and consumed at Strand Park within the licenced areas. Bringing any alcohol into the Festival Hub is strictly prohibited.

Food
Commercially packaged foods cannot be brought into the Festival Hub. However, the festival will have assorted food options available on site to purchase.

Dogs are permitted at Strand Park however must be on a leash at all times. Dogs are not permitted into the tents/venues, except for assistance dogs.

At NAFA, we do our best to provide you with warnings about show content and age suitability. However, as we are an open access festival, it is up to the artists to self-rate their shows, and we can’t guarantee the content and suitability in each performance. Please use your discretion when determining suitability for your child, as there will be no exchanges or refunds on tickets purchased.

Please see the below classifications to help you make an informed decision about what to watch.

All Ages (G)
The content is very mild in impact.

The G classification is suitable for everyone. G performances/events may contain classifiable elements such as language and themes that are very mild in impact.

Parental Guidance (PG)
The content is mild in impact.

The impact of PG (Parental Guidance) classified  performance/event should be no higher than mild, but they may contain content that children find confusing or upsetting and may require the guidance of parents, teachers, or guardians. For example, they may contain classifiable elements such as language and themes that are mild in impact.

PG-rated content is not recommended for viewing by people under the age of 15 without guidance from parents, teachers, or guardians.

Mature Accompanied (MA 15+)
The content is strong in impact.

MA 15+ rated material contains strong content and is legally restricted to people over the age of 15. It contains elements such as sex scenes and drug use that could have a strong impact on the viewer.

A person may be asked to show proof of their age before attending an MA 15+ performance/event.

Children under the age of 15 may not legally watch MA 15+ rated material unless they are in the company of a parent or adult guardian. Children under the age of 15 who attend an MA 15+ performance/event must be accompanied by a parent or adult guardian for the duration of the performance/event. The parent or adult guardian must also purchase the ticket for the child. The guardian must be over the age of 18 and exercising parental control over the child.

Restricted (R 18+)
The content is high in impact.

R 18+ material is restricted to adults as it contains content that is considered high in impact for viewers. This includes content that may be offensive to sections of the adult community. A person may be asked for proof of their age before attending an R18+ performance/event.

*All events are self-rated by festival performers. North Australian Festival of Arts is not liable for any incorrect rating. *

We do keep all lost and unclaimed items at our Box Office located at Strand Park. However, after the festival all items are moved to the NAFA festival office at 143 Walker Street. If you wish to report an item lost or enquire about a missing item, please contact the team on 0403 105 451 or email us at info@nafa-tsv.com.au

During festival time, street parking and car parking lots are available near Strand Park. Most parking is within walking distance to the Festival Hub. However, we do recommend arriving slightly earlier to allow time for parking during busy periods.